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Ticket #1748 (closed documentation: migrated)

Opened 11 years ago

Last modified 8 years ago

Write a "How to Ask for Support" document

Reported by: Chris Arndt Owned by: Chris Arndt
Priority: normal Milestone: 1.x
Component: Documentation Version:
Severity: normal Keywords: needs documentation, tosplit

Description (last modified by Chris Arndt) (diff)

Topics that should be covered:

  • Where to ask for support (mailing list, IRC; no direct mailing of authors)
  • How to use mailing lists (use new thread, no top posting, cut unnecessary quotes)
  • What information to provide (OS, Python version, TG version, sys.path, full traceback, code for reproducing)
  • How to use a paste service
  • Basic debugging techniques
  • Simple debugging tools


Change History

comment:1 Changed 11 years ago by Chris Arndt

  • Description modified (diff)

See also: #1747

comment:2 Changed 10 years ago by jorge.vargas

  • Keywords tosplit added

comment:3 Changed 10 years ago by jorge.vargas

  • Milestone __unclassified__ deleted

comment:4 Changed 10 years ago by Chris Arndt

  • Milestone set to 1.1.x bugfix

comment:5 Changed 10 years ago by Chris Arndt

  • Keywords needs documentation, added; doc request removed
  • Type changed from task to documentation

comment:6 Changed 9 years ago by chrisz

  • Milestone changed from 1.1.x bugfix to 1.x

comment:7 Changed 8 years ago by chrisz

  • Status changed from new to closed
  • Resolution set to migrated
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